Our Team: Passionate About Care

Group of healthcare workers and nurses outdoors on a sunny day, standing on green grass with trees and a fence in the background.

It’s our mission to ensure you receive the best possible home care. That’s why we take pride in keeping our staff fully updated on all industry standards. We believe in putting the 'care' in home care

Directors & Managers

  • A woman with dark brown wavy hair smiling outdoors in front of green foliage, wearing a white embroidered dress, purple lanyard, and a name badge.

    Jessica

    PROUD OWNER

    Jessica Graziano RGN, spent several years working as a Community Nurse in the District Nursing teams of Bedford and the surrounding area. She has gained extensive knowledge of the area and the services available to people, enabling her to focus on providing specialised services to clients.

    Jessica is the Registered Manager at Bloom & Care and focuses on client assessments, review and quality control.

  • Kirsty

    PROUD OWNER

    Kirsty Miceli RGN joined Bloom & Care in December 2018, with her background as a District Nursing Sister and Practice Nurse, she brings with her a wealth of clinical skills and additional service provider access. Kirsty's main focus is operating systems, staff training and people management.

    Kirsty is our in house training expert and provides mandatory training from a nursing and social care perspective to ensure all staff are trained and supported.

Team Leader

  • A woman with blonde hair, wearing a white textured blouse and a colorful headband, standing outdoors in front of green foliage.

    Mandy

    COMPLEX CARE LEAD

    Mandy joined Bloom & Care in 2019, bringing a wealth of knowledge and experience from her career in the social care sector. As our Complex Care Lead, she oversees the delivery of complex care services, ensuring the highest standards of safe, person-centred care are provided to our clients.

    A PEG specialist, Moving and Handling Champion, Mental Health First Aider, and experienced practitioner in end-of-life care, Mandy works closely with clients, their families, Occupational Therapists, the Nutricia Homeward Nurse Team, and the wider multidisciplinary team to ensure every care package is tailored to meet each individual's needs.

    Mandy also spends much of her time supporting, mentoring, shadowing, and monitoring our Senior and Junior Care Staff, sharing her knowledge and helping colleagues build confidence and develop their skills. Her calm, compassionate approach and unwavering commitment to excellence make her a trusted source of support for both our team and the people we care for.

    Her expertise, professionalism, and genuine compassion make Mandy an invaluable member of the Bloom & Care family.

Field Care Supervisor

  • A woman outdoors with dark hair, wearing glasses, a blue and white floral blouse, and a purple lanyard with multiple pins and a name badge that reads 'Zoey, Field Care Supervisor.' She is smiling and surrounded by green foliage in the background.

    Zoey

    FIELD CARE SUPERVISOR

    Zoey is our Field Care Supervisor at Bloom & Care and is dedicated to ensuring every client receives safe, compassionate, and person-centred care from the very beginning of their journey with us.

    Working alongside our Registered Manager, Zoey carries out assessments for new clients, taking the time to understand their individual needs, preferences, and routines. She helps develop tailored care plans and coordinates client care schedules, ensuring visits are organised efficiently to provide consistency and continuity of care. Zoey regularly visits clients in their homes to complete care reviews, spot checks, observations, and competency assessments, ensuring the highest standards of care are maintained. She works closely with clients, their families, and the wider multidisciplinary team to ensure care remains responsive to each person's changing needs. Supporting and developing our care team is another key part of Zoey's role. She mentors, shadows, and guides both new and existing Care Staff, helping them build confidence, develop their skills, and deliver exceptional care.

    Her approachable nature, strong organisational skills, and attention to detail make her a valued member of the Bloom & Care management team. Passionate about promoting dignity, independence, and wellbeing, Zoey is committed to delivering outstanding care and ensuring every client and their family feel supported, respected, and valued throughout their time with Bloom & Care.

Senior Community Care Assistants

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    Marcia

    SENIOR COMMUNITY CARE ASSISTANT

  • A young woman with dark hair tied up, wearing a white-striped shirt and a name tag, standing outdoors in front of green foliage.

    Siana

    SENIOR COMMUNITY CARE ASSISTANT

  • A woman with short brown hair wearing a light blue uniform with a name tag that reads 'Aneta, Community Care Assistant,' standing outdoors with green bushes in the background.

    Aneta

    SENIOR COMMUNITY CARE ASSISTANT

  • A woman with light blonde hair in a bun, wearing a light blue shirt and a name tag, standing outdoors with green foliage in the background.

    Rachael

    SENIOR COMMUNITY CARE ASSISTANT

A pink background with a red heart containing the word 'Dignity' in white, and the phrase 'in the heart, mind & actions' written beside it.

Our Senior Community Care assistants bring with them a wealth of experience and knowledge, each one of them has undertaken Bloom & Care Senior’s training program which covers safeguarding procedures, the On-Call service and supporting junior staff.

Alongside this, all our senior team are Dignity Champions.

Our Community Care Assistants undertake an advanced high-level training program in line with the core skills training framework which specialises in specific long-term conditions, including dementia, diabetes and end-of-life care as well as mandatory training requirements, enabling them to gain the appropriate knowledge to be confident and competent in the care and support they provide.

Alongside this, all employees at Bloom & Care undergo thorough background checks which include an Enhanced Disclosure & Barring certificate before beginning their career with us.

All Community Care Assistants’ are monitored regularly via unannounced spot checks, supervision and annual appraisals for quality assurance purposes which in turn supports Bloom & Care in providing the highest level of care and support to our clients.

Our Community Care Assistants have a wide variety of skill sets and knowledge with many of them working within the Health and Social care industry for several years. They have all undertaken the Care Certificate as well as many other training courses such as Dementia, Fall Prevention, Diabetes and End of Life Care enabling them to gain further knowledge in specific areas. All Community Care Assistants’ are ‘Dementia Friends’ so you may see a little badge on their uniforms when they visit you at home.

Logo of Dementia Friends with a stylized blue flower with yellow accents and a dark center, alongside the text 'Dementia Friends' in blue and 'An Alzheimer's Society initiative' in dark purple.
Elderly couple sitting in countryside

A personalised Care & Support plan

In partnership with you, we will create a customized Care and Support Plan and select a trained caregiver with the appropriate personality and character to match your needs. Our caregivers are trained to be attentive and responsive to your needs, and they are perceptive enough to recognize and respect all the subtle nuances of your care.

We believe that attentively listening to your needs and paying attention to even the smallest details can make a significant difference in how you feel about the care you receive, with the goal of aiding you in achieving fulfilment and happiness. Once our service commences, you will continue to be in control, and we will adjust your Care and Support Plan to accommodate any changes in circumstances or any changes in the way you want your care to be delivered.

Find out more
  • A young female healthcare worker smiling at an elderly man, gently touching his arm during a medical consultation.

    Domiciliary Care

    Home care and support that allows you the flexibility to live safely and comfortably in your own home.

    Find out more
  • A young woman smiling and holding an elderly woman's hand while visiting her in a care facility.

    Personal Care

    Whether it is helping you with personal hygiene, or keeping well and keeping active, all are important to your wellbeing, and we have every element of living a fulfilled life covered.

    Find out more
  • An elderly woman smiling and holding hands with a caregiver.

    Companionship Care

    From making a cup of tea to just sitting down for a chat, our Community Care Assistants are there to provide company and companionship to those who need it.

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  • A close-up of two people holding hands, one wearing a light blue garment and the other wearing a white shirt with small blue anchor patterns.

    Help At Home

    We offer help at home services that include jobs such as cooking, cleaning and shopping, as well as quality of life care to go with it.

    Find out more

Contact us.

info@bloomandcare.co.uk
01234 331 331